Privacy Policy

GDPR & Data Privacy Statement

Last updated: 23rd December 2025

At TM Cabling Ltd, we are committed to protecting and respecting your privacy. This GDPR & Data Privacy Statement explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

TM Cabling Ltd

Registered in England and Wales

Email: sales@tmcabling.com

Telephone: 07792561745

For the purposes of data protection law, TM Cabling Ltd is the “data controller”.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Name, job title, and company name

• Business contact details (email address, telephone number)

• Billing and delivery information

• Communication records (emails, phone calls, support tickets)

• Website usage data (IP address, browser type, pages visited)

We do not intentionally collect special category (sensitive) personal data.

3. How We Use Your Data

We process personal data only where lawful and necessary, including to:

• Provide products and services (e.g. cabling, fibre, SFP hardware)

• Manage enquiries, quotations, orders, and contracts

• Deliver customer support and account management

• Comply with legal and regulatory obligations

• Improve our website, services, and customer experience

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases:

• Contractual necessity – to fulfil orders or agreements

• Legitimate interests – to operate and grow our business

• Legal obligation – to meet regulatory or tax requirements

• Consent – where explicitly required (e.g. marketing communications)

5. Data Sharing

We may share personal data with trusted third parties, including:

• Logistics and delivery partners

• Payment processors

• IT and systems service providers

• Professional advisers (e.g. accountants, legal advisers)

All third parties are required to process data securely and in compliance with GDPR.

6. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, and reporting requirements.

8. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

• Secure systems and access controls

• Encryption where appropriate

• Staff training on data protection

• Regular review of security practices

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, please contact us at sales@tmcabling.com

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk

11. Changes to This Statement

We may update this statement from time to time. Any changes will be posted on our website